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Frequently Asked Questions

Straight answers to what dog parents ask us most.

The Formula & Ingredients

What is in Struttlys Hip & Joint Soft Chews?

Each chew contains 700 mg glucosamine HCl, 450 mg MSM, 150 mg chondroitin sulfate, 150 mg fish oil concentrate (at least 45 mg EPA + DHA), 120 mg green lipped mussel, 30 mg vitamin C, 15 mg hyaluronic acid and 8 mg yucca schidigera. The chews are pork-flavored, grain-free, and made in the USA in a cGMP facility.

How do you make sure the chews are high quality?

Our chews are manufactured in a cGMP facility in the United States, and every batch is third-party tested for quality and purity before it ships. We print the exact amount of every active ingredient on the label, with no proprietary blends.

Are these chews grain-free?

Yes. Struttlys Hip & Joint Soft Chews are grain-free and pork-flavored, with no corn or soy.

Feeding & Dosing

How many chews should my dog have each day?

By weight: up to 35 lbs, 1 chew daily; 36–65 lbs, 2 chews daily; 66–100 lbs, 3 chews daily; over 100 lbs, 4 chews daily. Always follow the dosing chart on the jar, and check with your veterinarian if you're unsure.

How many chews come in a jar?

Each jar contains 30 soft chews. That lasts about 30 days for a dog on 1 chew a day, about 15 days on 2 chews, and about 10 days on 3 chews.

How should I store the chews?

Keep the jar sealed in a cool, dry place away from direct sunlight. There's no need to refrigerate. Reseal the lid after each use to keep the chews soft and fresh.

How long until I see a difference in my dog?

Every dog is different. Joint-support ingredients work gradually, so give the chews every day for at least 6–8 weeks before judging. Our 60-day guarantee covers that whole window.

Orders & Shipping

When will my order ship?

Orders placed before 2:00pm EST on business days ship the same day. Orders placed after the cutoff or over the weekend go out on the next business day. You'll get a tracking number by email as soon as your order is on its way.

Do you offer free shipping?

Yes, shipping is free on all orders of $35 or more. Every order ships from the USA with full tracking.

Do you ship outside the United States?

Not at this time. We currently ship within the United States only. Sign up for our newsletter to be the first to know if that changes.

My order arrived with a problem, what are my options?

Contact us within 7 days of delivery and let us know what happened. If your order arrived damaged or was incorrect, we'll send a replacement at no cost. Including your order number and a photo, where it helps, speeds things up.

Guarantee & Account

What is the 60-Day Happy Pup Guarantee?

If you or your dog aren't happy for any reason, contact us within 60 days of your purchase and we'll give you a full refund, even if the jar is empty.

Do I need an account to place an order?

No. You can check out without creating an account. A free account is optional and gives you order history and faster checkout on repeat orders.

Is this a medication?

No. Struttlys Hip & Joint Soft Chews are a dietary supplement for dogs, not a drug. These statements have not been evaluated by the Food and Drug Administration, and this product is not intended to diagnose, treat, cure, or prevent any disease. Consult your veterinarian before use, especially if your dog is pregnant, nursing, or on medication.

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