Terms of Service

1. Acceptance of Terms

By accessing or purchasing from Struttlys, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you may not use our website or purchase our products.

2. Product Use & Supplement Notice

Struttlys Hip & Joint Soft Chews are a dietary supplement intended for dogs, given by their owners. They are not a drug and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. Always follow the recommended serving on the label and consult your veterinarian before use, especially if your dog is pregnant, nursing, or on medication.

Struttlys accepts no liability for any misuse of products purchased through our platform.

3. Eligibility

You must be at least 18 years of age to create an account or place an order with Struttlys. By creating an account or placing an order, you represent and warrant that you meet this requirement and that the information you provide is accurate.

We reserve the right to refuse service, cancel orders, or close accounts at our sole discretion if we believe these conditions have not been met.

4. Product Information

We make every effort to ensure that product descriptions, ingredients, and serving information on our website are accurate. However, we do not warrant that product descriptions or other content on this site is error-free, complete, or current. Product content is provided for general informational purposes and is not a substitute for professional veterinary advice.

5. Pricing & Payment

All prices are listed in U.S. dollars. We reserve the right to modify pricing at any time without prior notice. Payment must be received in full before an order is processed. We accept major credit and debit cards and other payment methods as indicated at checkout.

6. Shipping & Fulfillment

We ship within the United States only. Shipping timelines are estimates and are not guaranteed. Struttlys is not responsible for delays caused by shipping carriers, weather events, or circumstances outside our control. Risk of loss passes to you upon delivery confirmation.

7. Returns & Guarantee

We back every purchase with our 60-Day Happy Pup Guarantee — if you or your dog aren't satisfied within 60 days, contact us for a full refund. Damaged or incorrect orders are replaced at no cost. See our Returns & Refunds page for full details.

8. Limitation of Liability

To the maximum extent permitted by law, Struttlys shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website — including but not limited to loss of profits, data, or goodwill — whether based on contract, tort, or any other legal theory.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of South Carolina and the United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Pickens County, South Carolina.

10. Contact & Business Address

Struttlys 116 Fern Cir, Clemson, SC 29631, United States support@struttlys.com

For questions about these Terms, please contact us using the details above.

11. Changes to These Terms

We may update these Terms of Service at any time. Changes take effect upon posting to this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.